Two-year product support, subject to market terms.
Warranty eligibility depends on proof of purchase, the destination market and correct product use.
Limited warranty
Coverage with clear boundaries
Manufacturing faults are assessed against the product model and purchase record. Normal wear, misuse, unauthorised modification and consumable nozzles are generally excluded.
Keep proof of purchase
Retain the order number and purchase date.
Share the model
Provide the model code and a clear description of the issue.
Assessment
Support may request photos or a short video before resolution.